Email Setup Guide: Google Business Suite & Microsoft 365


Google Business Suite Setup

Step 1: Sign Up

Go to Google Workspace and choose a plan.

Step 2: Verify Domain Ownership

Add a DNS TXT record (via your domain registrar):


Record Type: TXT
Name: @
Value: google-site-verification=your_unique_code
    

Step 3: Configure DNS Records

Record Type Name Value
MX @ mx1.smtp.goog (priority 1)
MX @ mx2.smtp.goog (priority 5)
TXT @ v=spf1 include:_spf.google.com ~all
CNAME mail ghs.googlehosted.com

Step 4: Create User Accounts

Go to the Google Admin Console → Directory → Users → Add new user.





Microsoft 365 Setup

Step 1: Purchase a Plan

Choose a plan at Microsoft 365.

Step 2: Add Domain

In the Microsoft 365 Admin Center:

  1. Go to Settings → Domains.
  2. Follow the wizard to add your domain (e.g., yourcompany.com).

Step 3: Configure DNS Records

Record Type Name Value
MX @ yourcompany-com.mail.protection.outlook.com (priority 0)
TXT @ v=spf1 include:spf.protection.outlook.com -all
CNAME autodiscover autodiscover.outlook.com
CNAME selector1._domainkey selector1-yourcompany-com._domainkey.yourcompany.onmicrosoft.com

Step 4: Assign Licenses

In the Microsoft 365 Admin Center → Users → Active Users → Assign licenses.

3. Troubleshooting

Emails Not Sending/Receiving

  • Check DNS records (use MXToolbox).
  • Verify SPF/DKIM settings.
  • Wait 24-48 hours for DNS propagation.

DNS Propagation Delays

Use DNS Checker to confirm global propagation.

SPF/DKIM Errors

Ensure records match exactly what Google/Microsoft provides (no typos).

Note: Always back up DNS settings before making changes. Contact your domain registrar’s support if stuck.

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